Tutorials for subscribers

Welcome to Business Tutorials, for our Directory Subscribers. Here you can get additional help with:

• Claiming a FREE listing
• Upgrading to a Premium Listing
• Managing your Premium listing
• Managing your FREE listing
• Editing your listing
• Requesting a new password

Video Tutorials:

• How to register Video Tutorial
• How to add events Video Tutorial

Slideshare - Premium Subscription Tutorials

• Managing your premium Subscription
• Premium Subscription Features
• Show your Business Workhops and events on your listing
• Feature your listing or event
• How to Cancel your Subscription
• Vouchers & offers
• Add an event
• How to Register

Claiming your FREE listing

1. Search for your business on Family Guide (you can use Search by Title to do this most easily). If your business shows up in the search, you can claim it!
2. To claim your business, click on Register/Sign in on the top right hand side of the website. Find the "How to register" Video Tutorial here.
3. Select Create New Account.
4. Enter the details requested for a new account, and click Create “New Account button”.
5. You will be returned to the home screen, where you will see a message advising you to check your e-mail for further instructions so you can create a password.
6. Go to your e-mail account, and click the link in the email.
7. Create a password and click Save. The next page will say "The changes have been saved. Please click here to go to the homepage".
8. Once you have registered for an account, drop us an e-mail and we will allocate your listing to your registered account. We will let you know as soon as this has been done.
9. Once we have notified you, you can log in by clicking on the gear icon (dashboard) on the top right hand side of the website.
10. Go to " Manage my listings", where you will be able to edit your listing.

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Upgrading to a Premium Listing

1. Once you claimed your FREE listing, go to the Advertising & Pricing Page.
2. Click on the “Buy Now” button.
3. Choose the level of subscription that best suits your needs.
4. Click Add to Cart
5. Click View Cart
6. Click Check out
7. If you have a coupon, you will have the opportunity to add it here.
8. Enter your payment details to complete the transaction.

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Managing your Premium listing:

1. Log in to your account.
2. Click on the “gear” icon (user dashboard) on the top right hand side of the website, to access to your account information.
3. Select Manage Listings 
   • Here you will be able to make changes such as such as uploading photos, adding a voucher or changing any information on your listing.  
   • You will also be able to "feature" up to 4 listings. This boosts your selected listing to the top of the search results, and adds a Top Pick banner.
4. Go to the Edit tab to change account settings such as e-mail address and password.
5. If you would like to add a new listing, go to the homepage and click on “Submit Family Guide” or “Submit Event”.

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Managing your FREE listing

1. Log in to your account
2. Click on the “gear” icon (user dashboard) on the top right hand side of the website, to access to your account information.
3. Select Manage Listings. Here you will be able to change any information on your listing.
4. When you are finished making changes, click Save.
5. Go to the “Edit  tab” to change your account settings such as e-mail address and password.
6. If you would like to add a new listing, go to the homepage and click on “Submit Family Guide” or “Submit Event”

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Editing your listing

1. Log in to your account

2. Click on the “gear” icon (user dashboard) on the top right hand side of the website, to access to your account information.

3. Select Manage Listings. Here you will be able to change any information on your listing.

4. When you are finished making changes click Save

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Requesting a new password

1. Click on the Register /Sign in button
2. Go to the “Request new password” tab
3. Enter your e-mail address

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